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CUSTOMER SERVICE

 


CONTACT US:

E-mail at spur@fidnet.com   

Toll-Free phone at 1-800-626-3827

Local Phone Number 573-774-5793

Fax Number 573-774-6263

Physical Location:  305 North Street - Waynesville, MO 65583 

We are located in downtown Waynesville, MO.  We are on the square, behind the courthouse and next to the Post Office.  We are approximately 5 miles from Fort Leonard Wood.  Please call us (774-5793) if further directions are needed.

 

 

 


FAQ - Frequently Asked Questions:

Please visit our Support Page that features our most common FAQ's.

We have listed the most popular asked questions with answers.  If you still can't find what you need, please E-mail us and we will get back to with an answer.

 

 

 

 

RETURNS & RTA #'s:

At Spur Name Tapes, your complete satisfaction is our main concern.  

You may return any non-customized or non-personalized item for a full credit or refund, not including shipping costs, as long as:

-  You have contacted us for a Return Authorization.  We will not refund any returns without prior authorization.   Call 1-800-626-3837 or e-mail us at spur@fidnet.com for a Return Authorization #.

-  Item should be in new condition with original packaging and accessories.

-  The item needs to be returned to us within 30 days of receipt.

We'll also provide free surface mail return shipping if the return is a result of our error.  We will not pay any returned shipping that is not sent via surface shipping.  Please note that it is best to insure your returned package, because we have to receive the item before we can issue a credit.   

Discrepancies or shortages in shipment must be made within 7 days of receiving your order. 

 

 

 

 

Mailing Address:

Spur Name Tapes

P.O. Box 4242

Waynesville,  MO  65583

 

 

Shipping Address:

Spur Name Tapes

305 North Street

Waynesville,  MO  65583

 

 


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Phone-in Credit Card Orders:  1-800-626-3827

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